Vignesh Vijay K

VIGNESH VIJAY K

IT Support & Network Technician (L1)

Bengaluru, Karnataka, India

Professional Summary

Highly motivated IT Support & Network Technician with hands-on experience in network administration, IT infrastructure maintenance, hardware troubleshooting, and user support. Skilled in configuring switches, routers, NVR/DVR surveillance systems, servers, and open-source tools. Known for structured troubleshooting, fast resolution, and the ability to work in fast-paced environments. Currently upskilling towards advanced networking and cybersecurity certifications, aiming to grow into a network security and automation role.

🛠️ Technical Skills

Networking & Infrastructure

Cisco Catalyst & Nexus switches TP-Link switches VLANs DHCP DNS Load Balancers NAT VPN Routing & Switching Wireless Configuration

Surveillance & Security Systems

Hikvision CP-Plus Dahua Honeywell TP-Link NVR/DVR ONVIF configuration IP camera setup Remote access

Operating Systems

Linux (Ubuntu, Debian) Windows Client & Server Android (AOSP & Kernel-level)

Firewalls & Security Tools

OPNsense / pfSense PortMaster Ethical Hacking Tools Security Hardening

Hardware Experience

MSI, ASUS, Dell, HP motherboards PC assembly Hardware diagnosis Power systems Embedded electronics Arduino Raspberry Pi

Software & Tools

Office 365 RDP Tools Ticketing Systems Backup systems Automation scripting

🧩 Experience

IT Support Technician (L1)

Nextwatts
Kanhangad, Kerala
Aug 2023 – Nov 2025
  • Delivered L1 support for hardware, software, and network troubleshooting across user systems and IT assets.
  • Installed, configured, and maintained Cisco & TP-Link network switches, routers, modems, load balancers, Wi-Fi access points, and surveillance systems.
  • Managed and supported servers, storage devices, and backup workflows.
  • Collaborated with engineering and field teams to deploy large-scale IT projects.
  • Achieved 90% first-contact support resolution rate, reducing downtime and improving customer satisfaction.

Infrastructure Deployments:

AK Cinepalace Palladium Convention Center SRCA Kanhangad & Payyanur AJ Advertising

🏗️ Infrastructure Development Gallery

📁 Project Experience (GitHub)

AI Attendance System

Python, Raspberry Pi, OpenCV

Facial recognition attendance system with GUI interface and automated logging for institutional use.

View on GitHub

Beryllium OS

Android Custom ROM / Kernel Development

Ported MIUI and kernel-based modules for Snapdragon 845 devices, optimizing performance and security.

View on GitHub

Fake Encryption & Bootloader Lock Research

Security Research

Experimented on secure boot bypass logic and device-level encryption concepts (research + proof-of-concept).

View on GitHub

Beryllium Tools

Automation Scripting

Created a batch-based flashing and maintenance tool for AOSP projects and firmware handling.

View on GitHub

🎓 Education

Bachelor of Science (BSc) in Electronics

Kannur University

Expected Completion: 2026

NCVT – Computer Operator & Programming Assistant (COPA)

Kerala Govt.

Scored 95% (Top Rank)

📜 Certifications & Training

Completed

CEH (Certified Ethical Hacker)

AVOdha, Ernakulam

EEH (Ethical Hacking Essentials)

Red Team Hackers Academy, Kozhikode

Currently Pursuing (Completion by 2026)

CCNA CCNP CCIE Security Network Automation AWS Cloud Associate Firewalls & SOC Training (Network Homes, Bengaluru)

🌍 Languages

Language Proficiency
English Professional Working
Malayalam Native
Tamil Conversational
Hindi Conversational

📞 Get In Touch

I'm always open to discussing new opportunities, projects, or collaborations.